Terms of Use
These Terms of Use (“Terms”) are the agreement between you and Vosa (“Vosa”, “we”, “us”) for your use of the Vosa app, website, and coaching service (together, the “Service”). By creating an account or using the Service, you agree to these Terms. If you do not agree, please do not use the Service.
Who we are
Vosa provides adaptive language learning combined with support from a human coach. The Service is operated from the United States and offered to learners in a range of countries.
Eligibility and your account
You must be old enough to form a binding agreement where you live, or use the Service under the supervision and consent of a parent or guardian who accepts these Terms on your behalf. Vosa is currently offered by invitation. You are responsible for keeping your account details secure and for activity that happens under your account. Let us know promptly if you believe your account has been used without your permission.
Using the Service
We grant you a personal, non-exclusive, non-transferable, revocable permission to use the Service for your own language learning. You agree not to:
- use the Service for anything unlawful, harmful, or abusive;
- copy, resell, rent, or redistribute the Service or its content;
- reverse-engineer, scrape, or attempt to extract our source code or data, except where the law expressly allows it;
- interfere with the Service’s operation, security, or other users’ use of it;
- upload content you do not have the right to share, or that infringes someone else’s rights.
Your content and recordings
The Service involves speaking: you create audio recordings, written answers, and messages to your coach (“Your Content”). You keep ownership of Your Content. You grant us the permission we need to host, process, and display it for the purpose of running the Service and supporting your learning — for example, transcribing your speech, generating feedback, and sharing it with your coach. How we handle this data is described in our Privacy Policy.
Third-party content and embedded videos
The Service shows third-party content, including videos embedded from third-party platforms such as YouTube. That content is owned by its respective rights holders and is delivered to you by those platforms under their own terms. We reference and embed this material for the purpose of language teaching, commentary, criticism, and study. We do not claim ownership of it. Your use of embedded third-party content through the Service is also subject to the terms of the platform that hosts it, including the YouTube Terms of Service. If you own content you believe is used improperly, contact us and we will respond.
Our intellectual property
The Service itself — the software, design, the Vosa name and logo, and the learning material we create — belongs to Vosa or our licensors. These Terms do not give you any right to use the Vosa brand or our materials except as needed to use the Service.
No warranty
The Service is provided “as is” and “as available.” We work hard to make it useful and reliable, but we do not promise that it will be uninterrupted, error-free, or that it will produce any particular result, level, or fluency. Coaching and any level estimate are guidance, not a guarantee. To the fullest extent allowed by law, we disclaim implied warranties such as merchantability and fitness for a particular purpose.
Limitation of liability
To the fullest extent allowed by law, Vosa will not be liable for indirect, incidental, or consequential damages arising from your use of the Service. Nothing in these Terms limits any liability that cannot be limited under applicable law.
Changes, suspension, and termination
We may update the Service and these Terms from time to time. When changes are significant, we will take reasonable steps to let you know; continuing to use the Service after an update means you accept the revised Terms. You may stop using the Service at any time, and we may suspend or end access that breaks these Terms or harms the Service or its users.
Governing law
These Terms, and any dispute arising out of them or your use of the Service, are governed by the laws of the State of California, United States, without regard to its conflict-of-laws rules. You and Vosa agree to the exclusive jurisdiction of the state and federal courts located in California for any dispute not subject to binding arbitration or a small-claims option, to the extent permitted by law.
Contact
Questions about these Terms? Email us at hello@vosalearning.com.